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20.6.2025

Fiber is the future — and starts today

Tomorrow's digital infrastructure is being built today — and it's called fiber optics. While many households are still surfing using classic coaxial cables (HFC),  FTTH  (fiber to the home) is expanding rapidly in Germany.

Comparing fiber optics: How sustainable is the cable network really?

Why cable networks are reaching their limits

Many companies ask themselves: “The future of network infrastructure: Is fiber the clear path? ” Although cable connections today offer speeds of up to 1 Gbit/s, several households share the available bandwidth. This leads to fluctuations in performance, particularly during peak hours.

Fiber optics on the other hand, provides stable, symmetrical bandwidths and impresses with low latency. The technology is scalable and ready for tomorrow's requirements. Be it 8K streaming, cloud gaming or the digitalization of industry.

Another advantage: optical fiber consumes significantly less energy than traditional copper cables. This is an advantage for sustainability and operating costs that should not be underestimated.

Read more about this topic in our article: Advantages of fiber optics

FTTH expansion: the basis of digital transformation

What is FTTH?

FTTH (Fiber to the Home) means that fiber optic cables are routed directly into the house or apartment — without intermediate copper segments. This distinguishes it from other expansion stages such as FTTB or FTTC, where the last piece is about older technologies.

Why FTTH expansion is so crucial

The federal government is pursuing the goal of providing Germany with fiber optics across the board by 2030. FTTH expansion plays a key role in:

  • Households benefitting from a stable and fast Internet connection.
  • Companies getting a future-proof basis for growth and innovation.
  • Connecting Regions — particularly in rural areas — and allowing them to remain competitive.

The expansion is therefore not just a technical step, but a social and economic necessity.

The challenges of fiber rollout

More than just technology: Communication is crucial

FTTH expansion entails many technical and organizational challenges: civil engineering, permits, resource planning. But an often underestimated factor is customer communication.

Many people ask themselves:

  • When will I expand?
  • What do I have to do when the connection is complete?
  • How do I connect my router?

Without smart processes and digital support, the burden on hotlines and support teams increases, especially during the rollout phase.

Digital support for fiber expansion

Self-service solutions for network operators

Conntac offers digital solutions that support network operators, public utilities and telecommunications providers with the introduction of FTTH.

With MyProvider, you can, among other things:

  • Digitally accompany customers — from expansion to activation
  • Simplify installation processes — with smart step-by-step instructions
  • Detect and fix faults early — before a ticket is created
  • Reduce support requests — through intuitive self-service processes

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Act now: Into the future with fiber optics and smart service

The question “Fiber optics vs. cable — what is the future? “There is a clear answer in terms of technology, scalability and market development: Fiber optics will be the dominant fixed-network infrastructure in the coming years and thus form the backbone of the digital society.

FTTH expansion is a central component of digitization — but only successful if technology and customer experience work together.

Kristina Grant
Kristina Grant

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