With MyProvider, you benefit from a clear pricing model:
A monthly fee for the Core and the selected add-ons, plus a one-time setup fee for implementation, branding, and onboarding.
More end customers, rising service expectations, and an increasing number of technical inquiries are driving customer service costs higher and higher. Yet, it often remains unclear what impact technical service requests actually have on costs, workload, and capacity.
The MyProvider ROI Calculator helps you get an initial assessment with just a few details: What are your current costs for technical service cases—and what potential savings can be unlocked through customer self-service and pre-qualification?
The Price Indicator provides the basis for an initial individual price indication. To get started, you provide some key information about your company and your requirements. Based on this information, we prepare an initial assessment of the potential solution scope, relevant add-ons, suitable configuration, and expected investment range.
No. The price indication is intended as an initial point of reference and does not replace a final offer. The final price is determined after the technical and functional requirements have been reviewed and discussed.
No. Your information provides the basis for an individual assessment. We then prepare the corresponding price indication and present it to you in a personal meeting.
We ask for information about your company, customer base, required functions, relevant add-ons, and potential integrations. The exact scope depends on the structure of the Price Indicator.
The Core forms the common basis of every MyProvider configuration. The functions included in the Core are listed transparently within the Price Indicator.
Add-ons are additional bookable or activatable components that extend the Core for specific requirements.
No. Add-ons can be considered based on your current requirements and added later if needed. This allows the solution to evolve along with your service requirements.
Yes. Add-ons can be added later within the available technical framework. Further adjustments to the solution can be discussed and assessed in a personal consultation.
Company size and the number of end customers to be supported are relevant factors in the initial assessment. The expected investment range also depends on the required functionality, technical requirements, and overall project scope.
Yes. The price indication lists one-time implementation costs and recurring costs separately.
Relevant integrations and interfaces can influence the project scope. Information regarding existing systems should therefore be taken into account during configuration.
Yes. The Price Indicator can also help existing customers assess possible extensions and additional add-ons. Existing contracts and individual conditions are reviewed separately in a personal consultation.
No. Based on your information, we first prepare an individual price indication and present it to you in a personal meeting. A final offer follows after the specific technical and functional requirements have been reviewed and agreed.
Based on your information, we prepare an initial individual price indication. Our team then arranges a personal meeting with you.During the meeting, we present the potential configuration and expected investment range, review the results together, and clarify any open questions.
The exact time depends on the number of questions. The Price Indicator is designed so that you can provide the relevant key information within a few minutes.
The information is processed to prepare the price indication and handle your request. Further details can be found in the privacy information provided with the form.
The Price Indicator provides an initial, well-founded point of reference. A personal consultation is still required to assess technical dependencies, individual integrations, and the final project setup.