Your customer portal on your customers' smartphones

Customer portal

Create a central point of contact for all customer matters by adding your customer portal to your self-service app.

Contracts, invoices, settings and more

All customer data at a glance

With the customer portal, your customers can access information such as contact details, contractual relationship and previous invoices at any time.

Administrative settings, invoices and contracts can now be viewed and adjusted by your customers at any time with just one click on their smartphone. This demonstrably reduces the workload on your service hotline and e-mail inbox.

Customer portal

The main functions

Clear list of booked contracts

Account settings: View and change contact details and contact settings

View invoices & contracts

Easy download of contract and invoice documents

Flexible customization of administrative settings: Address, bank details, notifications and more

Seamless customer experience

Connect your system to the self-service solution

The customer portal function requires a connection to your systems. Talk to us so that we can respond specifically to your needs and interfaces and offer your customers the best possible experience.

What users say about our self-service solution

Super simple đź‘Ť

"The app guided me through the installation of my router very easily and comprehensibly."

E.K, 25-08-2024

Very helpful!

“When setting up the network and the FRITZ!Box, the app takes you by the hand and guides you step by step through the process in a very understandable way. You don't need any prior technical knowledge. Very good"

DG Heimnetz
T.K, 28-03-2024

Just as it should always be...

"...is this app. Programmed to the point, in just a few minutes you have everything you need to control the connection and even the Fritzbox."

Mein htp
Franz L., 16-06-2023

Very good instructions!

"After the third attempt it worked. The mistake was between my ears 🙂 ! Have all the data ready! Keep calm, read carefully and follow! Finally some help that is helpful! Thanks."

Tanja S., 27-06-2024

Very good!

"After a contract upgrade, I configured the new router using the app. It was super quick and easy. After scanning the label on the back of the router, the app recognized it. Everything was ready in less than 10 minutes. Amazing!"

M-net hilft
Dominik B., 27-06-2024

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“With Conntac, we have a strong partner at our side. Thanks to their professional cooperation and understanding of our customers' needs, they have a first-class app for numerous applications. The constantly growing download and usage figures confirm this.”

Angela Kastner

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„Mit Conntac steht uns ein starker Partner zur Seite. Durch die professionelle Zusammenarbeit sowie das Verständnis für die Bedürfnisse unserer Kunden steht diesen eine erstklassig funktionierende (alternativ smarte o. ä.) App für zahlreiche Anwendungsfälle (alternativ Customer Journeys) zur Verfügung. Die ständig wachsenden (oder hohen) Download- und Nutzungszahlen bestätigen dies.“

Vorname Nachname

Product Manager Customer Relations and Project Manager Self-Service App