Your customer portal on your customers' smartphones
Create a central point of contact for all customer matters by adding your customer portal to your self-service app.
Contracts, invoices, settings and more
With the customer portal, your customers can access information such as contact details, contractual relationship and previous invoices at any time.
Administrative settings, invoices and contracts can now be viewed and adjusted by your customers at any time with just one click on their smartphone. This demonstrably reduces the workload on your service hotline and e-mail inbox.
Customer portal
Clear list of booked contracts
Account settings: View and change contact details and contact settings
View invoices & contracts
Easy download of contract and invoice documents
Flexible customization of administrative settings: Address, bank details, notifications and more
Seamless customer experience
The customer portal function requires a connection to your systems. Talk to us so that we can respond specifically to your needs and interfaces and offer your customers the best possible experience.
"The app guided me through the installation of my router very easily and comprehensibly."
“When setting up the network and the FRITZ!Box, the app takes you by the hand and guides you step by step through the process in a very understandable way. You don't need any prior technical knowledge. Very good"
"...is this app. Programmed to the point, in just a few minutes you have everything you need to control the connection and even the Fritzbox."
"After the third attempt it worked. The mistake was between my ears 🙂 ! Have all the data ready! Keep calm, read carefully and follow! Finally some help that is helpful! Thanks."
"After a contract upgrade, I configured the new router using the app. It was super quick and easy. After scanning the label on the back of the router, the app recognized it. Everything was ready in less than 10 minutes. Amazing!"
Place your advertising where your target group is located
Customize contact channels to suit your customer service
Inform customers about external and internal disruptions
Angela Kastner
Product Manager Customer Relations and Project Manager Self-Service App
There are many ways to use new technologies in customer service. Find out how you can use automated technologies in your company.
Vorname Nachname
Product Manager Customer Relations and Project Manager Self-Service App