Measure internet speed directly in the app
Give your customers confidence with a comprehensible and tried-and-tested bandwidth measurement.
Smartphone speed test
Traditional speed tests provide data, but often leave customers to interpret it themselves. The new speed test in MyProvider takes it a step further: Even before the actual measurement, typical influencing factors are examined and categorized. This creates a structured diagnostic process that combines measurement, analysis, and actionable recommendations.
Analysis begins even before measurement
Results are based on validated frameworks
Factors are made transparent
Clear next steps instead of customer interpretation
Validated Measurement Results Through Controlled Test Conditions
Reducing customer misinterpretations
Consistent Data Foundation for Support Cases
Fewer escalations through "perceived speed"
Step-by-Step
Basis for the subsequent evaluation
Checking Wi-Fi, Router, Connection, and Potential Interference Sources
under optimized conditions
in the context of contract and network situation
including actionable recommendations
Our enhanced Speedtest helps your customers understand their internet connection and identify potential issues before they become support cases.
Solve complex technical issues and problems independently
Independent WiFi optimization in your customers' home networks
Set up routers and network-compatible devices in just a few minutes
“Conntac managed to implement all the details we and our customers wanted exactly according to our expectations in a very short space of time. The professional, reliable cooperation on an equal footing played a key role in this.”
Markus Niedermaier
Division Manager and Authorized Signatory
Find out how you can offer your customers a powerful self-service solution - without any IT effort or additional infrastructure!
