Simplifying router management with intuitive configuration options
Configuring the router via an app is child's play with the Conntac self-service app! The feature supports your customers with WiFi configuration, setting up and deactivating home phones and even WiFi time switching as a parental control.
Standardized and comprehensible interface
Configuring routers or other devices is usually tedious and challenging without technical know-how. User interfaces are difficult to understand, not very intuitive and differ from device to device, which often complicates the configuration of routers.
With router configuration, you can offer your customers a consistent and intuitive experience. This means that router settings can be viewed and changed directly in the app without having to search for the necessary information.
WiFi
The router configuration can be used to change the router password, restart the router or perform a factory reset. Customers can also check for updates and bring their router up to date. After a factory reset, the self-service app also guides you interactively through the reconfiguration of the router.
Telephony
In the app, customers can add, edit and delete their phones - whether wired or wireless, both connection variants are supported by the app.
The configuration makes it possible to assign a name that is shown on the display or in the router in order to keep phones apart. The answering machine can also be configured.
Router
The router configuration can be used to change the router password, restart the router or perform a factory reset. Customers can also check for updates and bring their router up to date. After a factory reset, the self-service app also guides you interactively through the reconfiguration of the router.
Angela Kastner
Product Manager Customer Relations and Project Manager Self-Service App
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