All features at a glance

Create your own Conntac Self-Service App

The Conntac Self-Service App includes a variety of features to help you successfully drive your technical customer service and your business forward.

Analysis and troubleshooting

Setup assistant

Set up your router and network-enabled devices in just a few minutes

Router configuration

Configure your router easily via an app

WiFi Device Setup

Connect devices to Wi-Fi and share access details quickly

Setup and administration

Camera scan

Error-free reading and automatic insertion of data

Speed test

Transparent and field-tested bandwidth measurement

Troubleshooting

Independently resolve complex technical issues and problems

New

Optimize WiFi

Automated Wi-Fi optimization for your customers' home networks

Communication

Contact channels

Customize contact channels to suit your customer service

Fault report

Inform customers about external and internal disruptions

Ticketing

Ticketing for unresolved problems in the home network

Marketing channel

Place your advertising where your target group is already spending time

Portal & Knowledge

Customer Portal

The central hub for all customer needs

Smart Wiki

Contextual explanations for successful self-service

Ready to transform your business?

Our experts are looking forward to your request.

Conntac Geschäftsführer Michael Faath